Team

Gilbert’s interest and career in Information Technology began in operations at First Citizens Bank in the late 1970s, where he learned the ins and outs of the DOS operating system, JCL and Mainframe hardware. With the launch of the bank’s ATM program, he became the first person to oversee the “Nerve Center,” monitoring a statewide ATM network. Later, he moved into programming to solve complex tasks, honing his skills in COBOL, Basic Assembler Language and VSAM.

His first consulting job was at Computer Management Corporation, a small, full-service computer company. This is where his passion for the consulting industry began. Gilbert learned that you can only grow when placed outside your comfort zone – and he was constantly growing.

From there he joined Metro Information Services, where he came to appreciate the family feel that management gave to the workplace, along with the thorough technical interview given to all employees. He worked first as a technical consultant, then as a liaison between staff, client and Metro, and was ultimately promoted to Division Director after building a business unit that yielded over $6 million of annual revenue. But the accomplishment Gilbert is proudest of is building a culture where consultants were happy to work for Metro, and clients felt they had a true partner.

All of this experience gave him the confidence to continue expanding his comfort zone and launch PINPOINT. Here, we’ve taken the best practices that we’ve uncovered over the years and rolled them into one “best of breed” company.

Jean Reynolds joined PINPOINT in 2004 as our Office Manager. Her previous positions include SAS developer, business analyst and project leader. She has experience in a number of industries including pharmaceutical, telecommunications and manufacturing.

Jean holds a B.S. in Management Information Systems from James Madison University.

Robert joined PINPOINT Resource Group as an Account Executive in June of 2005. He has over 17 years experience in the IT Staffing and Solutions Industry. He has been instrumental in helping companies across the country address their strategic staffing needs with permanent, contract to perm and temporary staff. Additionally, he has helped organizations solve specific IT and Business Strategy needs by providing them with Virtual CIO, Content Management and Web Redesign solutions. Since the launch of PINPOINT’s Network Practice in February 2008, Robert has worked closely with many local companies to help them solve their Infrastructure needs. Solutions implemented have ranged from fractional desktop support services to Virtual CTO functions. In addition to consulting services, PINPOINT helps clients identify, purchase and install a wide variety of cutting edge technology including Digium Switchvox phone systems and VMWare Virtual Environments.

Robert holds a Bachelors in Economics from Wake Forest University.

Jason joined PINPOINT in January of 2009 as a Sr. Network Engineer. Jason has extensive experience in the fields of network and systems management, security, and design. Jason has more than 23 years of Information Technology related experience.

Jason holds a B.S. in Network and Security Management from ECPI Technical College.

Joy Hood previously worked for PINPOINT from 2006 – 2009 and has just returned to PINPOINT in July 2011. She has over 20 years in contract and permanent job placement, primarily recruiting for IT and Engineering positions in a wide variety of industries. In her free time, she and her husband enjoy scuba diving (preferably somewhere warm!). She also enjoys running, and spending time with her grandson.

Mario joined the PINPOINT team in October of 2011 as a Desktop Support Analyst.

Trey started with PINPOINT in July 2015 as a Network Engineer. He has 20 years IT support experience. He has worked for manufacturing, banking, pharmaceutical, software, and legal companies.

Trey holds a BS Degree from North Carolina State University.

Charles joined PINPOINT as a consultant at BB&T in January 2015 and is currently a Help Desk Specialist at PINPOINT.
Charles holds a BS in Industrial Technology from East Carolina University.

Justin is a recent graduate of East Carolina University and will be working as a Marketing Account Representative in Greenville, NC.